How WORKPIIK Works

A simple, transparent process for both customers and workers

For Customers

Get matched with trusted professionals in minutes

1

Post Your Task

Describe what you need. Tell us the service type, location, preferred date, and any specific details. Be as detailed as you want.

Example: "Need a plumber to fix a leaking kitchen faucet. Available weekends, prefer someone with 5+ years experience."
2

Get Matched

Our system instantly matches you with available, vetted professionals in your area. You see their profiles, ratings, and pricing.

You'll see: Profile photo, years of experience, customer ratings, hourly rate, and availability.
3

Review & Book

Compare options, read reviews from other customers, and book the professional that's right for you. Payment is secure and transparent.

No surprises: You know the exact cost before booking. Payment is held securely until work is complete.
4

Get It Done

The professional arrives on time. You communicate directly through the app. Once work is complete, you rate your experience.

Support: If anything goes wrong, our team is here to help. We stand behind every booking.

For Workers

Build your reputation and earn on your own terms

1

Create Your Profile

Sign up and build your professional profile. Add your skills, experience, certifications, and photos. Set your own hourly rate or project pricing.

Your profile includes: Bio, experience, certifications, portfolio, and customer reviews.
2

Get Matched with Jobs

Customers post tasks that match your skills. You receive notifications and can accept jobs that fit your schedule.

You control: Which jobs you accept, your availability, and your pricing. No forced assignments.
3

Communicate & Deliver

Chat directly with customers to confirm details. Show up on time, do great work, and communicate throughout the job.

Direct contact: No middleman. You build relationships with customers and get repeat business.
4

Get Paid & Build Reputation

Payment is transferred to you within 24 hours. Customer ratings and reviews build your reputation and bring more work.

Fair compensation: Low commission rates mean you keep more of what you earn. Repeat customers = steady income.

How We Ensure Trust & Safety

Worker Verification

All workers go through identity verification and background checks. We verify skills and certifications for specialized services.

Secure Payments

Payment is held securely until the job is complete. Customers and workers both have protection against fraud and disputes.

Transparent Ratings

Real customer reviews and ratings help both sides make informed decisions. All reviews are verified and authentic.

Customer Support

Our team is available to help resolve any issues. We stand behind every booking and ensure fair outcomes for everyone.

Insurance & Liability

We maintain comprehensive coverage for jobs done through our platform. Both customers and workers are protected.

Direct Communication

Chat directly with your match before booking. Ask questions, confirm details, and build confidence before the job starts.

Frequently Asked Questions

How quickly can I get matched with a worker?

Most customers are matched within minutes to a few hours, depending on service type and availability in your area. Urgent jobs are prioritized.

What if I'm not satisfied with the work?

We have a dispute resolution process. If there's an issue, contact our support team immediately. We'll work to make it right.

How do workers set their prices?

Workers set their own hourly rates or project-based pricing. You see the exact cost before booking. No hidden fees.

Is my payment secure?

Yes. Payment is encrypted and held securely until work is complete. We use industry-standard security for all transactions.

Can I schedule jobs in advance?

Yes. You can post tasks for future dates and get matched with workers who are available at that time.

What commission do workers pay?

We keep commissions low—typically 10-15% depending on service type. Workers keep the majority of what they earn.

Ready to Experience WORKPIIK?

Join the marketplace where trust and transparency come first.